This Privacy Policy explains how Milprops 318 CC, trading as Trac-Mac Online, collects, uses, stores, shares, and protects personal information when visitors and customers use this website.
1. Responsible party
The responsible party for this website is Milprops 318 CC.
Legal contact: Kevin Spratley, vincent@webshopdev.co.za
Website: https://trac-mac.com
2. Personal information we collect
We may collect personal information that you provide when placing an order, creating an account, submitting a contact form, requesting support, joining a mailing list, or submitting a data request. This may include your name, email address, telephone number, billing address, shipping address, order details, payment references, and communications with us.
Where WooCommerce is used, order and customer information may be processed by WooCommerce and related payment, shipping, tax, accounting, analytics, and security tools needed to operate the online store.
3. How we use personal information
We use personal information to process orders, deliver products or services, communicate with customers, manage returns, detect fraud or abuse, keep records required by law, improve the website, and respond to legal or privacy requests.
4. POPIA lawful basis
We process personal information in line with the Protection of Personal Information Act, 2013 (POPIA). Processing may be based on consent, performance of a contract, compliance with legal obligations, legitimate business interests, or another lawful ground recognised by POPIA.
5. Third-party software and operators
We may use third-party software providers and operators to run the website and business. Accounting or business records may be kept in Smart-IT Accounting Software. These providers may process personal information only as required to provide their services, support the online store, keep financial records, or comply with applicable law.
6. Cookies and tracking
This website may use essential cookies, analytics cookies, marketing cookies, and similar technologies, depending on the consent settings selected by the visitor. Visitors can manage cookie preferences through the website consent controls where available.
7. Sharing information
We may share personal information with payment processors, delivery partners, hosting providers, accounting providers, support providers, security services, professional advisers, regulators, and other parties where required for order fulfilment, legal compliance, or legitimate business operations.
8. International transfers
Some service providers may store or process information outside South Africa. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place as required by POPIA.
9. Retention
We keep personal information only for as long as reasonably required for the purposes described in this policy, including order fulfilment, accounting, tax, legal, dispute, fraud-prevention, and record-keeping requirements.
10. Security
We use reasonable technical and organisational safeguards to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
11. Your rights
You may request access to, correction of, or deletion of personal information, subject to legal and operational limits. You may also object to certain processing or withdraw consent where processing is based on consent.
Privacy requests can be sent to vincent@webshopdev.co.za.
12. Complaints
If you believe your personal information has not been handled lawfully, please contact us first at vincent@webshopdev.co.za. You may also contact the Information Regulator South Africa.
13. Contact details
Business: Milprops 318 CC
Email: vincent@webshopdev.co.za
Telephone: +27 21 917 1172
Address: Raglan St &, Aylesbury Rd, Bellville, Cape Town, 7441
Copyright 1982 - 2026 Rights Reserved by Trac-Mac
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